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Hello! Welcome to our store |

Shipping Policy

Thank you for choosing Vahamo as your preferred shopping destination. We strive to make your shopping experience as seamless as possible. In this Shipping Policies document, we aim to provide you with comprehensive information on our shipping practices and procedures.

Shipping Method and Shipping Fee

We ship our products within the USA through our reliable courier partners. Our standard shipping method takes 4-7 business days. We charge a flat shipping fee of $4.99 per order. Please note that this fee is non-refundable.

Processing Time

We process orders on all business days, Monday to Sunday. Our processing time takes between 1-3 business days. Please note that we do not ship on weekends and public holidays. In cases of high order volumes or unforeseen circumstances, processing times may take longer. However, we will always communicate with you and keep you updated on the status of your order.

Shipping Time

Our shipping time is 4-7 business days. We use courier partners that are reliable and have a proven track record of delivering packages on time. Please note that shipping time may vary depending on your location and other factors such as weather conditions and holidays. We are not responsible for any delay in shipping time caused by circumstances beyond our control.

Order Tracking

Once your order is processed and shipped, we will provide you with a tracking number via email. You can track your order using the tracking number provided. We recommend that you keep track of your package to ensure a smooth delivery.

Shipping Restrictions

We currently only ship within the USA. We do not ship to P.O. boxes, APO/FPO addresses, or any other international addresses.

Return Policy

We understand that sometimes a product may not meet your expectations. We offer a 28-day return policy, which means you have 28 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.

To initiate a return, please send an email to [email protected] with your order number and reason for return. We will then provide you with a return label and instructions on how to proceed with the return. Please note that we do not cover the cost of return shipping.

Refund Policy

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed within 4-8 business days, and a credit will automatically be applied to your original payment method. Please note that it may take some time for your bank or credit card company to process the refund.

If you haven’t received your refund within the specified timeframe, please contact us at [email protected].

Damaged or Defective Items

In the unlikely event that you receive a damaged or defective item, please contact us immediately at [email protected]. We will work with you to resolve the issue as soon as possible.

Conclusion

Thank you for choosing Vahamo as your preferred shopping destination. We hope that this Shipping Policies document has provided you with comprehensive information on our shipping practices and procedures. If you have any questions or concerns, please do not hesitate to contact us at [email protected]. We are always here to assist you.